What we collect
When you submit a request or contact support, we may collect:
- Contact details (e.g., name, email, phone)
- Your preferred date and traveler count
- Message content (including accessibility or special notes)
- Tour-related details you provide as part of the request
How we use it
- To review availability and coordinate next steps for your request
- To answer questions and provide customer support
- To share practical planning information related to your request
- To improve service quality and resolve issues
Your choices
You can choose whether to receive email updates related to your request. If you prefer not to receive messages, you can opt out by contacting support with your request details.
Where required, we’ll also respect applicable rights related to access or correction of personal information.
Data handling and protection
We take reasonable steps to help protect your information from unauthorized access or disclosure. We only use personal information as needed to support tour coordination and customer care.
Questions about privacy?
If you have questions about how your information is handled, please reach out through our support desk. Include the email address you used when submitting your request.
Updates to this notice may occur from time to time to reflect operational changes or legal requirements.